A career at Nitel puts you in the center of one of the fastest growing telecom companies in Chicago. Named among the 101 Best and Brightest Companies to Work for consistently since 2011 and recognized by Crain's for the past five years as one of the fastest growing companies in Chicago, we are a vibrant and growing company on the cutting edge of network and cloud technology.
Headquartered in Chicago's West Loop, Nitel offers employees opportunities for fun and rewards, with company events, community involvement, casual work environment and awards based on performance and creativity. We offer a competitive salary commensurate with experience and employer-paid benefits.
The Project Manager is responsible for managing all new and existing customer circuit installations. The Project Manager serves as the main point of contact and will facilitate all customer communication during the lifecycle of a service order. The individual filling this position will be responsible for communicating all order management steps including order review, welcome letter, carrier order confirmation, communication of FOC dates, communication of WAN/LAN details, communication of start of service notice, coordination of activation, and bill review for all service types. The Project Manager will work closely with the pricing, order entry, provisioning, activations, customer service, and billing teams to provide a positive and seamless customer experience
Education and experience:
Other Skills and Abilities:
Employment is contingent upon successful completion of background investigation. Pre-employment drug screening is required. Only candidates whose profiles closely match requirements will be contacted during this search. Candidates must be eligible to work in the United States.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled